Clear answers to the most common questions about our logistics and shipping services.
We accept a wide range of payment methods for your convenience, including:
Credit & Debit Cards
Net Banking
UPI / Wallet Payments
Bank Transfers
Corporate Billing (for approved clients)
For international shipments, payments may be processed through secure international gateways.
You can track your shipment anytime using our online tracking portal:
https://sevenseasexpress.com/track
Simply enter your Tracking Number / AWB Number to view real-time updates.
Delivery time depends on:
Type of service (Express / Standard / Cargo)
Pickup & destination location
Customs checks (for international shipments)
Estimated timelines:
Domestic Deliveries: 1–7 business days
International Deliveries: 4–15 business days
Delays may occur due to weather, customs, or third-party carriers.
Prohibited and restricted items include:
Explosives, flammable items, chemicals
Currency & valuable negotiable instruments
Weapons & ammunition
Illegal goods, drugs, or restricted items
Perishable goods (unless approved in advance)
Contact our support team if you are unsure about your shipment contents.
Yes. We provide insurance options for high-value items.
Insurance is optional but highly recommended to protect against:
Loss
Damage
Theft during transit
Premiums depend on declared value and destination.
You can schedule a pickup by:
Filling out our pickup request form on the website
Calling our support at +91 8042694000
Emailing us at info@sevenseasexpress.com
Pickup availability depends on your location and service type.
For international packages, you may need:
KYC / ID proof
Invoice or packing list
Commercial invoice (for business shipments)
Any destination-specific regulatory documents
Our team will guide you through the complete documentation process.
We offer flexible logistics solutions:
Express Courier Services
Cargo & Freight Forwarding
E-Commerce Logistics
Warehousing & Distribution
Customized Supply Chain Solutions
Plans can be tailored based on shipping volume and business requirements.
Yes. We provide reliable door-to-door delivery for both domestic and international shipments.
Pickup, transit, and final delivery are fully managed for your convenience.
If your shipment is delayed:
Check live tracking updates
Contact our support team
If a shipment is lost or damaged:
File a claim with supporting documents
Resolution will follow our standard claims policy
Insured shipments receive compensation as per coverage limits
